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Support

Can't find what you're looking for? Reach us at info@petling.app

Is Petling free to use?

Yes. Petling is free to start, with one pet profile and core health tracking included. A Pro plan with unlimited pets, reminders, and document uploads is coming soon.

What devices does Petling work on?

Petling is built for iPhone and Android, with support for iPad. It is not available as a desktop or web app at this time.

Can I share my pet's profile with someone else?

Yes. Invite a partner, family member, sitter, or vet as a caregiver from the Care Team screen. You control exactly what each person can view, add, or edit.

Where are my pet's documents stored?

Securely in the cloud, tied to your account. Documents are private by default and only visible to caregivers you have explicitly invited.

Can I export my pet's health records?

Yes. Generate a clean PDF health report at any time, ready to share with a new vet, a sitter, or to keep for yourself.

I found a bug. How do I report it?

Email us at info@petling.app with a short description and a screenshot if possible. We read every message.

How do I delete my account?

You can delete your account from Settings inside the app. This permanently removes your profile and all pet data. Contact info@petling.app if you need help.

Still need help?

We typically respond within a day.

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